About AYT Enterprise • Elevator Experts

Welcome to AYT Enterprise, where innovation meets reliability in vertical transportation. Specializing in elevators, escalators, and moving walkways, AYT Enterprise is dedicated to providing top-tier solutions that enhance mobility, safety, and convenience in both commercial and residential spaces. 

At AYT Enterprise, We specialize in the installation, maintenance, and modernization of Lift Elevators and Escalators, catering to both commercial and residential properties. Our unwavering commitment to delivering exceptional customer service and top-tier craftsmanship sets us apart. We thrive on preparedness, always ready to fulfill our customers’ unique requirements promptly.

Our paramount focus is to combine safety, comfort, and cost-efficiency, ensuring an unparalleled experience. By seamlessly blending quality and innovation, we strive to surpass client expectations. Operating throughout Pakistan, we offer a comprehensive array of lift elevator and escalator services that cater to diverse needs.

Bolstered by a dedicated team of proficient professionals, we pride ourselves on producing superior products that elevate us within the market. Our experienced staff is committed to providing the utmost quality, making your satisfaction our ultimate goal.

Our Mission:

At AYT Enterprise, our mission is to deliver exceptional elevator solutions that prioritize safety, reliability, and customer satisfaction. We are committed to providing innovative products and services that meet the evolving needs of our clients, while fostering a culture of excellence, integrity, and continuous improvement.

Our Vision:

Our vision is to be the trusted leader in the elevator industry, renowned for our technical expertise, innovative solutions, and unwavering commitment to customer satisfaction. We strive to create a world-class organization that sets the standard for quality, safety, and reliability, while making a positive impact on the communities we serve.  

Core Values:

Safety First:

We prioritize the safety of our customers, employees, and the general public, adhering to industry regulations, standards, and best practices.

Quality Excellence: 

We are dedicated to delivering high-quality products and services that meet or exceed customer expectations, ensuring reliability, durability, and performance.

Customer Centricity: 

We listen to our customers, understand their needs, and strive to exceed their expectations through exceptional service, support, and communication.

Innovation and Continuous Improvement: 

We encourage innovation, creativity, and continuous improvement, staying ahead of industry trends, technologies, and best practices.

Integrity and Transparency: 

We operate with integrity, transparency, and honesty, building trust with our customers, partners, and stakeholders through open communication and ethical business practices.

AYT Enterprise - Policy for Elevator Services

1. Scope of Services

AYT Enterprise provides professional elevator sale, installation, maintenance, modernization, inspection, and emergency repair services for residential, commercial, and industrial clients.

2. Service Hours

• Standard Service Hours: Monday to Saturday, 8:00 AM to 5:00 PM
• Emergency Service: 24/7 availability for urgent repairs (additional fees may apply)

3. Response Time

• Non-Emergency Calls: Responded to within 1–2 business days
• Emergency Calls: Technician dispatched within 2 hours (typically faster depending on location)

4. Maintenance Policy

• Preventive maintenance is performed according to manufacturer recommendations and regulatory requirements.
• Clients will be notified in advance of scheduled maintenance visits.
• A signed service report will be provided after each visit, detailing work performed and any recommendations.

5. Client Responsibilities

To ensure safe and efficient service, clients are expected to:

• Provide clear access to the elevator machine room and equipment
• Notify our office of any issues immediately
• Keep elevator areas free of obstructions or unauthorized modifications
• Follow posted elevator usage instructions and load limits

6. Payment Policy

6.1 ​  General Terms:

• AYT Enterprise requires  a formal quatation approval or signed agreement before initiating any project.
• All Payment terms must be prior to the commencement of work.

6.2  Payment Structure: For Elevator Installation (New Project):

• 60% Advance along with the Purchase Order or Contract. .
• 20% Upon delivery of Guide Rails and Doors at site..
• 15% Upon supply of Motor and Car Cabin.
• 05% Final Payment after testing, commissioning and handing over.

6.3  For Maintenance Contract:

• Monthly, quarterly, or annual payment as per contract.
• Payment are due within 7-Dyas of invoice issuance.

6.4  For Repair / Service Call:

• 100% payment upon job completion.
• For Major repair, a 50% advance may e required.

7. Cancellations and Rescheduling

• Appointments may be rescheduled with 24 hours’ notice without penalty.
• Missed appointments or same-day cancellations may incur a service fee.
• Maintenance contracts require 30 days’ notice for cancellation.

8. Liability

• AYT Enterprise is fully insured.
• We are not responsible for damage resulting from misuse, vandalism, or unauthorized repairs.
• Clients are responsible for securing building access and safety during service calls.

9. Warranty

• New installations include a 12 month warranty (based on equipment type).
• Repairs are covered under a 30-day warranty on labor and parts (unless otherwise specified).

10. Confidentiality

• Client information, blueprints, and access codes are kept confidential and are used only for service purposes.

11. Dispute Resolution

• If a client is dissatisfied with any part of the service, they should contact our office within 7 days of the visit.
• We will make every effort to resolve disputes fairly and promptly.

12. Contact Information

AYT Enterprise • Elevator Experts

Phone: +92 312 491 3091

Email: info.aytent@gmail.com

Website: www.aytenterprise.com

Emergency Line: +92 312 491 3091